The program supports system backup, file backup, application backup, email backup, schedule backup, incremental backup, etc. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Open it, on the home tab, selected a drive to be the backup target, and then clicked on the backup tab. You can follow the question or vote as helpful, but you cannot reply to this thread.
Make sure this backup tool is installed and started as windows administrator. Wd backup not working could this be to do with latest version of. Is there a possible way that can help me to repair the. They are very reliable for a few years but after that not so much. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. Need to automatically backup wd my cloud to wd my book.
I downloaded revo uninstaller, uninstalled wd backup and deleted a collection of registry entries and files. The quick drive test checks the drive for major performance problems. This will start the installation process for the backup software. Read speeds up to 2000mbs to decrease load times and get you into the game faster.
I recently purchased a western digital my passport ultra 2tb. I have a wd my passport ultra that is less than a year old. Wd smartware can only backup files, windows operating system and the applications are not supported. To prevent something similar, i very recently just over 1 month ago restored my data to a 4tb wd my book usb 3 drive.
Local pc security, anti virus, malware protection or end point protection software may need to be configured to allow wd backup. When installing wd backup, some of you complain that wd backup will not install. Tips for getting started with the wd my book backup drive. Id like a much simpler, more integrated backup system. May 17, 2016 one is a wd my book 4tdrive and the other a 5t drive also a wd my book. Ive tried to check though the forum for a solution without much luck. To fix this issue, you should check the following things. Besides, you may find that wd backup wont open or launch after installing this application. I was wondering whether i should use the included software or use the backup options built in to windows 10.
My book duo user manual about your wd storage device 2 select the scheduled backup option to automatically back up your files at specified intervals. After i connected the drive to my laptop with the included usb 3. That is, you may experience various situations on wd backup not working. How i rescued my data from a 3tb wd my book external hard. Oct, 2016 like all wd storage solutions, the my passport pc leverages automatic backup with the included wd backup software, while the mac version is time machine ready. Errors and connection problems my book live wd community. When i cancel backup, it tells me that backup has been installed, but then discovery shows install not open for wd backup and the software does not appear in the start menu or installed software apps and features.
After reinstalling it started fine the only downside is it removes all previous configurations and backup plans but the problem has been fixed. Wd my book troubleshooting western digital external hard drive is wellknown for its reliability and durability. Create system image does not work with wd mybook essential. Western digital hard drive problems and data recovery. Oct 11, 2016 the new wd my book is both smaller and uses very different design than the older model, as it now sports angled corners compared to the rounded front panel used before. My question, is it possible to erase all the wd programming and my backup files on this drive, then use it to run windows backup. Are you using wd backup to back up your files to a wd backup drive like my passport. Wd smartware backup alternative for windows 1087 easeus. The wd hard drive failed to show up on my pc and i couldnt access saved data either. How to back up windows 10 with western digitals my passport. Over the years i have stored photos across 5 different external drives. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation.
I was running this backup without any problem until i up graded my mac book pro to osx to 10. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. The new wd my book is both smaller and uses very different design than the older model, as it now sports angled corners compared to the rounded front panel used before. I have tried searching for a solution, but was unable to find one which addressed my problem. When i start my computer in the morning this message comes up. Problem with wd my book 4tb external driv apple community. Complete backup my book desktop storage comes equipped with wd backup. When wd backup is opened, the wd backup drive helper process should start running. Why isnt my wd my book external hard drive being recognized. Id recommend this hard drive to anyone who needs some extra space and doesnt want to spend a ton of money. About your wd storage device my book duo user manual 2. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. By fileas shown in the folder structure of your computers internal hard drive use the wd smartware backup tab displays to select the files or categories of files that you want to back up and control the backup operation. How to solve my wd hard drive not recognized in windows 10.
Heres some more info it doesnt show up in my computer or disk management however. Wd smartware software is not compatible with windows 10. Once you do this, backups will be automatic from that point on. Western digital wdbacw0020hbk my book essential manuals. If you cant mount the wd my passport external hard drive for mac manually, there should be some file system problems in this drive. Of course, this is where my backup and other important things are. Ensure the wd drive is connected directly to the computer. One is a wd my book 4tdrive and the other a 5t drive also a wd my book. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer.
Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Tips for getting started with the wd my book backup drive mikes. My book essential problem with backup wd community. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the wd smar tware pro software. Time machine always shows back up delayed this machine couldnt complete the backup to my book for mac. The my book duo device has a single front led that shows the various conditions for device power and device activity. The problem was that the win7 machine at locks on some of the files so they didnt copy. Wd smartware is a utility designed for backing up data on west digital wd devices. I have the wd 3tb my book which i hope will be reliable for backup only. I just started using a wd my book today to save my backups to. The full back up shows on the my book as mybackup1 all the way thru mybackup27. Make sure wd backup is allowed and not blocked by antivirus software.
Jul 05, 2019 this is my second wd my book, i decided to upgrade my old external hard drive since it was getting old ive had it for 6 years. If your drive gives you access to the data immediately after being dropped it would be a great time to make a. Problem is, there is no recycle bin in any folder on this drive. Need to automatically backup wd my cloud to wd my book i want to back up the nas to the usb drive automatically but the software that comes with the my cloud wont do that. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. Stop or quit all running software and applications when you perform a file system backup. The wd my passport for mac is not showing up in finder nor in disk utility. I wont put my new photos on it, nor my documents, just use the drive for backup.
The 2 tb id been using was causing my desktop to slow down or even hang because of problems communicating with the external drive. Then check any folders or files you specifically dont want to backup. Apr 23, 2019 wd smartware is a utility designed for backing up data on west digital wd devices. But nothing can be used repeatedly without any wear and tear. Some issues might happen with a wd external hard disk, such as hard drive crash, undetected wd hard drive, bad. And it fully supports windows 1087 and other windows versions. Do you want to empty the recycle bin for this drive.
The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. Install guide take up your installation process easy. I also cant see it on my computer with a different cable and power source they work fine for my own my book. I click on yes some mornings and no on other mornings. It also includes a rearfacing power button and various connectors that are illustrated in figure 1. Open it, on the home tab, selected a drive to be the backup target, and then clicked on. If your drive gives you access to the data immediately after being dropped it would be a great time to make a backup of everything that is. Western digital hard drive problems and data recovery youtube. Fix and repair wd my passport ultra not detectedshowing up. Ive had a western digital my book 4 tb external backup drive for about a year and a half and im not happy with it. I forgot to mention, i have a 750gb western digital mybook usb 2.
Be sure if you tap the drive that you do so firmly but not violently. I did a full back up then changed the command to do incremental from now on. View online or download western digital wdbacw0020hbk my book essential user manual, brochure. The my book is come with install guide, us plug, usb cable, uk plug, power break, and rubber feet. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. Jun, 2014 installed a wd my book for mac last week and it doesnt seem to be working properly. For all of these advanced and flexible backup features, it can not only help you avoid all the possible problems and limitations of wd smartware but also offers you a more comfortable backup. Many reasons, but mainly it keeps too much information hidden, you cant easily manage the files it backs up, and it seems to provide full services only when you subscribe to their. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Purchased two wd my book 6tb drives for consolidation and backup of photos. There is a native repair tool called first aid in your mac computers disk utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends.
Wd backup seems to be installing, and when i try to backup, it cannot find the wd drive. Installed a wd my book for mac last week and it doesnt seem to be working properly. Wd smartware continuous backup not working id like to create an autobackup with my wd smartware, but i have some encountered some backup issues. If your product is not listed above, please visit the product page. Hi folks, a friend of mine has given me his my book to test for him. Wd smartware backsup your files in a folder on the my book drive. Here are some common wd smartware problems reported by users. Fix and repair wd my passport ultra not detectedshowing. Wd backup not seeing my drive may be caused by various reasons. How i rescued my data from a 3tb wd my book external hard drive. Western digital my book variety has a number of tiers cuisines for. I bought this drive on sale for slightly more than a 3tb and its worked great. Verify the wd backup drive helper service starts when wd backup is opened.
Does anyone know of a free or cheap program that will copy the contents of the nas to. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Western digital backup software vs windows 10 backup tom. I have external wd passport drive which automatically backs up files or. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. Wd smartware continuous backup not working quick fix.
I can see it in usb settngs and added it as an approved device. We would like to show you a description here but the site wont allow us. As it turns out, the my cloud series is replacing the my book line, and the new desktop and mobile apps wd is launching alongside my cloud will also work with the older drives. Feb 28, 2016 western digital hard drive problems and data recovery. R9000 readyshare does not recognize wd mybook netgear. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. If you look at its website the required os for mac does not go beyond osx 10.
If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. Try doing a factory restore from the dashboard, this will delete all of the files, so do a backup first. The following wd my book data recovery guide is done with recoverit data recovery for windows. If youd want to include a system image of your widnows os, then you should keep in mind that the wd. I just got the r9000 and am trying to attache a 4 gb western digital mybook which is also new. Ive only used wd my book external drives for years. After you do the factory restore, follow the link bellow for the steps to map it manually. Like all wd storage solutions, the my passport pc leverages automatic backup with the included wd backup software, while the mac version is time machine ready. The new wd passports come bundled with wds backup software, giving users a versatile way to manage their files via an easytouse, yet powerful interface. Memeo autobackup 30day trial is an easy, onetime setup, backup.
Please make sure that your wd my book external hard drive can be recognized by your computer. Ive used acronis for awhile now and on my last external hard drive it just saved one backup in one file. On the home tab, select your drive letter and my book. What to do if wd backup is not working windows 108. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Fix wd my passport for mac not showing upnot working on mac.
In other terms, it looks a lot less like an actual book now. Installing wd backup was easy, and of course, all the software and user manuals are on the drive itself. This is my second wd my book, i decided to upgrade my old external hard drive since it was getting old ive had it for 6 years. After you do the factory restore, follow the link bellow for the steps to. Problems with my wd backup drive microsoft community. Problem with my external wd 1tb my passport hard disk. Western digital wdbacw0020hbk my book essential pdf user manuals. I have a mybook essentials 1tb extenal hard drive and everything was working fine until just the past couple of weeks.
This hard drive worked exactly as described and i had no issues at all with it. Once this has been done, plug it back in and start it up again, and hopefully the device will be working. Click start backup to begin backing up the selected categories of files and skip step 8 on page 35. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
1474 857 555 876 4 1326 686 1026 753 1008 357 959 379 941 1081 173 1480 2 1474 840 1267 3 1104 1048 257 1378 414 284 760 1313 204 1270 150 236 318 911 657 825